Signature Package
Even though our Signature package is our most basic package, it is loaded with value and features. Our Signature package is great for most people, unless you are in need of a deep clean (Select Deep Clean Upgrade Add-On below)
This is a flat rate service to clean your entire home. You must enter how many beds/baths there are in your home (exclude family rooms, living-rooms, and kitchen). This allows our system to know how big the home is. Then, the system instantly calculates your final price! That simple.
If you don’t wish to have your entire home cleaned, and rather only some areas, reach out to us! We are always here to help via calls, live-chat, and text messages.
Package includes:
We aim for this service to be 1.5-2 hours on average, but it may vary depending on the condition and size of the home. For example, a studio apartment with one bathroom could take around 1 hour to completely refresh, while a 6 bedroom 6 bathroom home could take 4.5 hours or more. As much as we love your clean house, we want you to enjoy it without us being in the way.
ITEMS NOT INCLUDED IN PACKAGE:
- Inside any appliances (unless add-on is purchased)
- Inside closets
- Inside pantry
- Inside garage
- Washing dishes
- Washing baby bottles
- Putting dishes away
- Removing deep stains or grime from walls (e.g. markers)
- Removing hard water
- Blinds
- Interior windows
- Baseboards
- Grout detailing
- Folding laundry
- Doing laundry
- Detailing/removing stains from upholstery
- Detailing fan blades (see deep cleaning)
RESTRICTIONS
Please know that the Signature Package will not help if the home is in extreme condition.
Examples of extreme conditions are:
- Caked on grime and dust on surfaces that would require special tools reserved for our deep cleanings
- Caked on grease and grime on stove that would require special tools reserved for our deep cleanings
- Caked on soap scum in showers/tubs that would require special tools reserved for our deep cleanings
- It’s impossible to clean areas due to clutter and a decluttering job would be needed before any cleaning can be done.
- Animal droppings left unattended
- Accumulated trash not inside a trash bin
- A house that has been smoked in
- Construction dust that would require special tools reserved for our deep cleanings
We are a family-owned and operated professional home cleaning service that offers a range of affordable cleaning services to fit your needs. Here are some reasons why you should hire us:
- Flat and transparent rates
- Affordable
- Easy online booking
- Reoccurring cleaning services
- Satisfaction guarantee
- Short-notice booking
- 24/6 customer service
- Family owned & operated
- Locally owned
- Supports local economy
- Licensed and insured
- Premium Cleaning products
- Detail-oriented
- No job is too small
- Many payment methods
- Installments available
At Cleanerr, we're dedicated to providing exceptional cleaning services and options to our clients. You are in control. Our client's satisfaction comes first.
See more reasons why you should hire us, including reviews here.
This service is limited to the following counties:
- Cook County
I. The Parties. This Home Service Contract, (“Agreement”) made on the day of purchase (“Effective Date”) made by and between:
Client: The buyer of the home service package, with a mailing address specified in the “Address of Service” that was entered upon booking the service, (“Client”).
AND
The home service company providing the home service: Cleanerr
LLC with a mailing address of 1600 Barnsdale Road, Lagrange Park, IL 60526, (“Service Company” or “Service Provider”).
Service Provider and Client are each referred to herein as “Party” and, collectively, as the “Parties”.
NOW, THEREFORE, FOR AND IN CONSIDERATION of the mutual promises and agreements contained herein, the Client hires the Service Company to work under the terms and conditions hereby agreed upon by the Parties:
II. Commencement Date.The term of this Agreement shall commence on the date and time when the service was booked, (“Commencement Date”) and Terminate on the same date when the services are rendered OR At-Will by cancelling the service, which shall abide by the cancelation policy specified on the Cleaning Company’s website.
III. Service Company’s Duties. The Client understands that at the time of booking, the Client entered all the necessary information to the best of their knowledge to allow the Service Company system to calculate the service price as accurately as possible. This means that the Client agrees that to their best of the Client’s knowledge, the exact amount of bedrooms and bathrooms was entered to calculate the service price accurately. The Client agrees that failure to enter the exact amount of bedrooms and bathrooms will result in charges being assessed for the difference. The Service Company agrees to perform work for the Client on the terms and conditions set forth in this Agreement and agrees to devote all necessary time, attention, resources, within reason, to the performance of the duties as highlighted in the description of the service package the Client purchased (“Duties” or "Tasks").
IV. Payment Amount. The Client agrees that the amount they paid upon purchasing the service on the Service Company’s website serves as compensation for the Duties performed under this agreement.
V. Inspection of Duties. The Client shall inspect the completed Duties of the Service Company. If any of the Duties performed by the Service Company, pursuant to this Agreement, is defective or incomplete, the Client shall have the right to notify the Service Company within 24 hours, at which time the Service Company shall promptly correct such issues within reasonable time. The Client agrees that if the Client does not allow the Service Company back in the property to correct any issues, this will be considered as waiving the Service Company's satisfaction guarantee. In such case, the service will be considered as rendered, complete, and the contract will be fulfilled.
VI. Cancelation Policy. The Client hereby agrees to abide by the Service Company's Cancelation Policy (found here). The Service Company agrees to work with Client if there are any unforeseen issues that prevent Client to follow through with service contract on a case-by-case basis.
VII. Taxes. The Service Company shall pay all applicable sales
or use taxes on behalf of the Client, on labor and services provided or
otherwise required by law in connection with the Duties performed.
VIII. Fraudulent Chargebacks. Fraudulent chargebacks, defined as bad faith attempts by the Client to obtain a refund at the bank level, while bypassing the Service Provider’s satisfaction guarantee, will result in a balance being overdue, late fees being assessed, and debt being referred to a collections agency. The client agrees that information will be shared with this third party for the sole purpose of collecting the debt.
IX. Subcontracting Partners. The Service Provider may subcontract services to vetted and verified partners ("Trusted Partner" or "Trusted Partners") to enhance service delivery. Any disputes or claims related to subcontracted services shall be addressed directly with the Trusted Partner, with the Service Provider facilitating resolution.
X. Shower and Bathtub Glass Waiver. Some showers and bathtubs are built with tempered glass panel walls. These tempered glass panel walls tend to explode, break, or shatter if they have the tiniest of chips on the edges, and a little pressure is applied when cleaning. On the other hand, these tempered glass panel walls are extremely strong and should not break when simply cleaning them. The Client agrees that if a glass shower/bathtub is to be cleaned, it is free of chips at the edges. The Client understands that the Service Provider is not responsible for shattered shower/bathtub glass panel walls, specially when the Service Provider's staff was simply cleaning the glass. The only time the cleaning company will be responsible is in circumstances such as a team member falling and braking the glass, an object being accidentally knocked by a Service Provider's staff member and hitting the glass.
XI. Safety. The Service Provider reserves the right to terminate services if the premises are deemed unsafe due to hazardous conditions or hostility. Hazardous conditions include, but are not limited to, pretense of mold; extreme heat or cold; the presence of any biohazards in the home, the pretense of drugs, and any other circumstance that could endanger the teams health that is not listed herewith. Conditions of hostility include, but are not limited to, threads of physical violence to the Service Provider's staff or anyone member of the home; evidence of criminal activity, and any other reasonable circumstance where the team's safety might be in danger. The Client will not be entitled to a refund under such circumstances. The Service Provider may reschedule services at its discretion. Repeated safety terminations will result in contract termination without refund and without exceptions.
XII. Governing Law. This Agreement shall be governed by and shall be construed in accordance with the laws in the State of Illinois.
XIII. Additional Acknowledgments. Both Parties acknowledge and agree that: (a) the Parties are executing this Agreement voluntarily and without any duress or undue influence; (b) the Parties have carefully read this Agreement and have asked any questions needed to understand the terms, binding effect of this Agreement and fully understand them; and (c) the Parties agree that purchasing a package from the Service Company’s website constitutes signing this Agreement.